Here are some frequently asked questions and answers about our Union & Scale® products and purchasing experience. You can also contact us directly here.
Are Union & Scale® products tested for quality and performance?
Are chemicals used in the manufacturing process of Union & Scale® products?
What are the product dimensions? What features and adjustments do the products have?
Does this product come fully assembled?
Where can I buy Union & Scale® products?
Can I see the furniture in person before I buy?
My items arrived without assembly instructions — what should I do?
My items arrived damaged—what should I do?
Screws are missing in the package — can you send replacements to me?
Parts of my product are missing — what should I do?
I have a problem with one of my products—is it covered by warranty?
How do I get in touch with the company to inquire or make a request about my warranty?